| rev:text
| - Sushi buffets aren't exactly my nowadays go-to places since I'm more of a person who enjoys a la carte and as I grow older in age, I simply don't have the capacity to tackle on large quantities of food. So by nature, my expectations on freshness and overall impression of sushi obviously isn't as high as if I were going to a regular restaurant.
Anyway, friends that I know, gave a bit of hype regarding this place and I figured that I would give this place a try with some friends to celebrate my friend's birthday.
Overall, this place just doesn't cut it on several levels and I could visibly see it in my friends' facial expressions (pretty much sharing my same sentiment). So here's the breakdown...
Decor:
It's nice, nothing too flashy, although it does look like there's a slight wear and tear in the overall setting (primarily the flooring) that looks slightly runned down in patches. I'm guessing that with the high amount of traffic and business this place generates, that it can't be bothered to fix/spruce up the certain areas to keep the place pristine.
Food:
Food overall is either a hit or a miss. There's clearly items that they excel well on and others that need massive amount of improvements. I would like to address that during this Lunch Buffet that I attended that there were several items on the menu there were not available and were not communicated to us until after we ordered the items. While this pertains more to service, I will comment that the servers addressing the unavailable items wasn't handled the greatest as they offered up no apologies and meekly just stated the obvious.
Food, as mentioned, is a hit or miss. A lot of good tasty stuff that me and my friends thoroughly enjoyed were mostly the fried stuff. Notably the gyozas, wasabi spring rolls, chicken teriyaki, and their maki rolls. What wasn't so good leaned more to their nigiri sushi. The salmon on its respective nigiri was a very VERY pale orange with its skin (or what appear to be the closest to its skin). While the salmon was ok and passable, the colour was off-putting that we didn't opt for a 2nd order of it. This is moore of a service issue, but we noticed that every order we put down, all the fried stuff would come first and we felt rather jipped that we were being filled with fried stuff as opposed to other stuff we ordered.
Service: This is just where the place takes a downhill plunge and honestly me and my friends vowed to not come back again. While it was easy to flag down a server about our food and stuff, we would constantly be asking where parts of our order would be. We had put down an order of Steak Teriyaki and we were told TWICE by servers that it would be "coming" and then when it didn't come, we put it down on our order sheet hoping that it would come. I actually had to physically communicate to the server on our 3rd order sheet, "Can you ensure that we get the steak teriyaki on this order?". Server gave me a meek smile, flags down the main server and said "Is there anything else you want to make sure that the order goes through?" I couldn't tell if he was sarcastic or not, but I was really surprised how unapologetic these guys were. I'm getting the impression that their organization of how they place our orders is rather unorganized because yes, we were missing orders.
If this place is as good as my friends put it out to be, I'd strongly suggest that the business takes a minute to reflect and iron out any operations and procedures that produces painpoints for the customer.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)