I was so looking forward to Lou's opening. Granted I'm not from Chicago and wasn't terribly familiar with the purported "Chicago style", but was hoping it would be a good substitute for Zachary's Pizza from Berkeley where we are from. We picked it up to go last night and got a deep dish with some veggie toppings and butter crust. The gal taking my order by phone sounded like a ditzy teenager and was not knowledgeable about the menu or particularly helpful. Every question I asked was relayed back to someone else before replying. We also ordered the Malnati salad. When we got the pizza home I found it pretty under cooked, pale, anemic and soggy on the bottom. It didn't really seem very "deep" for a deep dish - kind of sad actually. A thin layer of cheese and sauce - more of the crust than anything else. It had a strange metallic taste - canned tomatoes? And really needed salt. Overall very blah. The salad was generous and fresh - the medium was more than enough for two people to share and I liked the dressing. My two stars is based mostly on the salad and cutting them a bit of slack because maybe I just "don't get it". I'll stick with my wood fired pizzas from Bianco and Parlor. Oh well...