Kelly was a fantastic tuner. She came highly recommended by a tuner in another state. She will be the only tuner that will touch our Schimmel Grand Piano going forward. She was on time and took 3 hours to make sure our piano was perfect before she left. Before leaving she wiped down our piano so it looked like a showroom quality piano. I have already scheduled next years tuning with her. She is the very best piano tuner in Las Vegas.