Penny is a true artist at her trade, and does everything she can to ensure you are relaxed and get exactly the result YOU want and nothing else. I was extremely impressed- I had never even considered permanent makeup, but a co-worker had gone to Penny and her look was so natural I never even would have suspected it. Bottom line, having this done has made my morning routine so much easier, and helped in the AZ heat meaning I don't have to worry about "Raccoon eyes" thanks to Penny's artistry--she will go as subtle or INTESE as you want! I went with subtle since I can always add to it as needed, but this way, at least I can always depend on the basic accent (eye liner) being there without effort. She does such precise lines, and will take as much time as needed to get it perfect to your liking! Yes, there is some initial cost, but WELL WORTH IT!!