CAC has really gone down hill in the service department over the last year. I have used them exclusively because I like the cars and they used to be early every time. Now they can NOT be depended on. I have had three separate incidents in the last six months where no cab was dispatched even though I scheduled online at least 24 hours prior to the pickup time. They never called to warn me they would be late or not showing. NEVER AGAIN WILL I USE CLEAN AIR CAB!!!