I have a very complicated eye history and in my youth didn't bother to keep my records as I moved around America. I went to Dr. Cargill looking for a referral and nothing more. What I got was a full exam by someone who gave a damn about my eyes and someone who was able to piece together a history of my surgeries and my eyes. (Another well known surgery group about 5 miles north tried to tell me that I'd never had surgery on my left eye!)
He never rushes me, but is always prompt about getting me into the exam chair. He answers every question and takes time to explain not only what is going on but why it is going on. And when I call to schedule an exam, they are always pleasant and work around my schedule, not the other way around.
I've seen between 20 -30 eye doctors over the years. Dr. Cargill and his staff are by far the nicest and, more importantly, the best that I've ever come across.