I got a good latte today! Not always the case. Always slow. Today was the worst for service. Everyone was nice enough, but the wait was atrocious. Especially since there were five people working. The guy that took my order was flitting about like a fruit fly, not getting anything anything accomplished. When he finally started making my latte, the woman from the drive through interrupted him to have him toast a bagel and take it to someone from drive through who was waiting behind the building. So, two shots wasted. Someone else started making it, somehow got distracted with the drink for the lady after me and then disappeared. Another two shots wasted. Then finally someone else finished it.