Michelle was excellent. Very precise and thorough. I had a Brazilian wax and she made me feel very comfortable. She used different wax types depending on the area and tailored it to me. I also had my eyebrows threaded, which I had never done before. She made sure to take into account exactly how I wanted them (I am very picky about my eyebrows and I did NOT want them too thin) - so we talked for several minutes before she even started to determine the shape, where to take off, etc.
She also has great hours and is very flexible. I would definitely go back.