I read the previous reviews and was a little hesitant to make an appointment, but was glad I did! You're not going to get the "spa" experience here, but you are going to get results in a more than adequate/clean environment, which is ultimately what I was going for. Cathy evaluated my skin upon arrival and made recommendations. I had a facial and microdermabrasion done, and walked away with better looking skin then what I walked in with for $55 (plus tip). I've made a second appointment, and wouldn't hesitate to recommend Cathy to anyone who needs some help! Just know walking in that it's not a day spa, and as long as you manage your expectations accordingly, you will definitely be satisfied with the service and quality of work. Plus, Cathy is a super nice lady, so that's nice too!