I gave them a 3 because for so many years, my husband has been using them to send me flowers for Valentines Day, Mothers Day, and my Birthday. For those years they deserve at least the 3 stars because they were efficient in the delivery time and the flowers were always so fresh and beautiful.
Although this years Valentines Day, the flowers were super horrible, and when I say horrible, all my Lillie's were DEAD, and all the greens were already wilting. That said, I was embarrassed that my whole office had to see the kind of flowers that were sent to me. Obviously try Weren't fresh. Not only were the flowers horrible, but my husband called them and let them know about the flowers and they said to come in an they will replace them. Of course they replaced them with more wilted flowers and didn't even arrange the rest and just left it that way. Overall was pretty upset that I will not be using them again.