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  • I don't understand the low star reviews :( It makes me sad that other people did not have as great a time as I did. I redeemed some Airmiles for a package. I got 1 hour massage, 1 hour of their body scrub treatment, and unlimited steam room usage. I started off about 30 minutes after they opened. This is key. Less people*, more quiet. The front desk agent was very sweet in showing me around and getting me situated. There are lockers in the changerooms; very handy and secure. They all contain a robe, a Turkish bath towel wrap, and slipppers. I got my suit on and put on my wrap. There is no nudity at the spa, I was told. The steam room is fantastically HOT! I loved the shaved ice aspect. You use the scoop to get some out of the well. I dropped the ice onto the wood beside the well and then picked it up with my hands. It feels amazing to rub it over your neck and chest while you are surrounded in thick, hot steam. Unfortunately, another patron did not seem to like the heat, so she stood with the door open trying to acclimatize herself. I was quite displeased and told her as much. She did listen to me and closed it, but later when she finally did come in, she wanted to have a conversation with me about whether the steam room was unisex or not. When I told her that everyone can use the steam room, she became agitated and left. I think she was actually naked (couldn't see for the steam) and did not heed the receptionist's warning. LMAO Tanya did my scrub down treatment and she was the sweetest. I am large chested and it can be awkward for me when the girls are not in a bra. She did everything to make me feel comfortable and I felt no shame in my body. After the wonderful gommage, she set up some Turkish delight, baklava, and tea for me in the lounge. Her focus was completely on me and my comfort. My RMT, Rosvi, was a teeny tiny lady and I admit, my (wrong) first impression was 'how will she exert any pressure on my body?' I am used to a lot of deep force and she totally brought it. I had the best massage of my life. I have ongoing hip mobility and circulation issues and I left feeling so balanced and free. I will visit her on a regular basis once my normal RMT heads off on his world travels. LOVED this place. I am going to send my brother-in-law here because I think he will also love it.
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