First part of my visit was in the back, for a massage. I've had massages at some very very nice salons and resorts, and this one was in the top five. This masseuse was the first one to actually listen to me when I told her not to touch my calves. I was extremely relaxed by the end of my 60 minutes.
Hair cut and color was not so exciting. I told the girl that I wanted something new, sexy, different, and wild. I ended up with a brown color thats basically the same as my natural hair, and a style that you can barely tell is different from what I had before. NONE of my friends noticed or commented on my hair. I don't know if she was just not talented or uninspired, too busy, or what.
Overall the atmosphere of the place is great. Very clean. Their stylists are all beautiful. They are very organized and I didn't notice any customer service problems.