I've been a member of PV OTF for about a month and I love it! The workout is really fun so you don't even realize how much you have accomplished until it is over. The trainers are all energetic and enthusiastic. I can also say, as a physical therapist, that they are very knowledgeable about body mechanics and safety. The people there are so nice and make you feel like part of the family right away. They are genuinely concerned with your progress and talk to you frequently about how you are doing, your goals, nutritional concerns, etc. Daren, the manager, is especially friendly and always has an encouraging word and smile! They have nutritionists there to help you figure out your diet (even a vegan one - Kathy - which gave them bonus points for me!). Overall, it is a great program and a great facility with a super supportive, friendly staff :)