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  • AWFUL customer service!!! The lady was very very rude at the counter when I tried to return something. I have the receipt, the shirt which was NEVER WORN, tags were still on, not really sure what else she needed. One problem... the credit card I used to buy the shirt had since become expired. Bad luck I guess... they refused to give me money back. I showed her the card, and how it was expired, showed them the NEW CARD that had replaced the expired one, and the only thing they would tell me is sorry, merchandise credit only. I HAVE THE RECEIPT! The TAGS are still ON IT.... SERIOUSLY!?? I don't want another cheap piece of clothing, I don't EVER want to come back to this store EVER AGAIN! The manager came over, and didn't do anything just repeated the same thing the lady said. Why did you bother calling your manager, when he isn't going to do anything. I have never understood why people working in retail think they are better than the customer. HELLO, you are a CASHIER at H&M. You basically suck at life, and you have the balls to be RUDE to me, the person keeping you employed by shopping there? Doesn't make sense to me. I will NEVER be back to the this store again.
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