I visited this place once and the massage was fine. The space was clean, comfortable, and soothing. The massage therapist was friendly and did nice work.
The worst things about this place is how horribly pushy they are about membership. So pushy in fact that it made me extremely uncomfortable. It kind of ruined the entire massage/relax experience.
I would never come back to a place like this when there are so many good massage places around Charlotte. Places who don't hound and push and harass you to sign up for something. It was really very annoying.