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  • Well looks like I have the same complaint as everyone else. The service sucks. I booked a table for 7 on July 17, 2013. It was for 1:30pm. We all arrive and ordered our meals by 1:50pm. So here's the problem - we get our appetizer an hour later. By 3:20pm, only 3 of the main courses arrive (which means there is still 4 main courses missing). 3:25pm, two more main courses arrive. To add to that, the food tastes blend. The linguine with clams in white wine sauce was tasteless. Finally, I can't put up with it. I talk to this older lady working there and she goes - I will bring Victor, the manager over. Before that, our waitress comes by and asks me - Sorry what did you order again? I responded - I don't know, its been so long I forgot. She disappears. 10 minutes (3:35pm) later she brings my grilled chicken in pesto sauce. Someone must've dumped the entire jar of pesto sauce in the penne. I ate about 30% and left it. It was horrible and I've lost my appetite with all that waiting. Victor, the manager, finally comes over to apologize. Asks us if we want coffee or tea. LOL coffee or tea??? I asks for the bill. He gives us complimentary dessert and a $60 off. Victor must be in the thinking that all seven of us combined make $30/hr in Yorkville. Anyways, to cut it short, please stay away from this restaurant. Unless if you are really bored and have time to waste. Plus money to burn for food that taste worse than microwave meals. I really wonder how Ciao can manage to stay in this location for such a long time.
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