Customer service can make or break a diner's experience. The employees here are rude and have bad attitudes for no reason. Do not plan on asking any questions about the menu, and make sure you have an easy order so they can follow or they will just give you a blank, confused expression, while trying to rush you along when there is no line at all behind you.
I ordered the bear batter ice cream (so good!) and had a red velvet cookie and funfetti cookie for the outside of the ice cream sandwich. I also got it heated up since other reviews stated the cookies are rock hard if it is not heated. The ice cream was really tasty and the cookies were soft yet chewy and flavorful.
I may go back in the future because I did enjoy the ice cream sandwich but still contemplating if it is worth the poor service and price.