my first time ever, anywhere to look into meds. So very friendly and helpful! I told her I was naive, and really knew nothing about what I was needing. She walked me thru everything...very patient with this old man, and so sweet! I highly recommend this place. Feels very upscale, your grandma would feel ok about this place. Friends had told me locations they have used are kind of sketchy/scary...for sure not Giving Tree.