I just got off work and went to pick up my son at my moms 11:25p. I park on the street right in front of the house like I always do for the past 7yrs. Left my bag and phone in the car since I was only there to pick up my son, I was inside the house 5 mins give or take. So I come out carrying my son since he is sleeping to find that my car is gone. I Immediately called the cops to report it stolen. after 15mins they located the car and we found out that it was towed. So at this point it was 12a and I hopped in my husbands car with my son to go get the car, after 30 min ordeal outside in the cold 33 degrees F, they charged me 350$ and my car was not even in there lot for a whole hour. Yes, my fault for parking where I was not supposed to, but really?!! After getting off work, dragging my whole family all the way out there, waiting in the cold at 1am in the morning and my car literally just got there and they changed me 350$!!! I'm sorry, this is highway robbery!! You guys r there to inconvenience people and it is the holidays!! I feel bad for the employees, they have to deal with angry people and ripping people off...