I had one of my worst experiences ever at this restaurant and was becoming very worried about one of my favorite places to take family and friends when they come to town. Best thing is that even if you first don't succeed, try, try, and try again. It did take that many tries, but the redemption was great. My friends who swore they would never return, did return, and had an amazing evening they are still talking about. I would suggest that if you need anything, just ask for Shawn. He does listen and does care and he will definitely suggest you get the best cheese curds in the area and save room for dessert. They make their own desserts and are amazing; I never save room for dessert, but it is worth it. If you have family coming to town and you want to impress them, take them out for fish fry here. It is still a great place to be.