I've had hit or miss experiences with the food here. The menu is large so at least there are lots of options. I also love that they allow dogs on the patio. This is why I continue to go there despite the slow service this place is notorious for. However, after the experience I had today, I will not be back.
I showed up here with my dog and two friends right before a Steelers game. The patio was understandably packed, and after standing around for a few minutes without seeing a single staff member, we decided to seat ourselves. (I've been to social 5+ other times, and have never once been seated by a host)
All we could scrounge up were two 2-seat tables. My bf began to move the two tables together since they were literally our only option. An extremely angry employee charged very aggressively at my boyfriend and said "DID YOU GO TO THE HOST STAND? NO! YOU DIDN'T! YOU'RE OUT HERE MESSING UP EVERYONE'S SECTIONS!"
At that point, we just turned and left. I will not ever be returning. I can understand being annoyed that people are coming in and moving tables, but maybe there should be clear signage so people know that a host will eventually help them. Beyond that, there is simply no excuse for a staff member to ball up his fists and posture like he's about to enter a fistfight with a customer. My mind is absolutely blown.