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  • This hotel certainly has room for improvements. My biggest complaint was the MANDATORY $10 per night charge for the BELL MEN which I never once used their services AND a $3 mandatory housekeeping charge per night. When I called to inquire about the charges, rather than taking care of the situation I was told that they were allowed to charge those fees and therefore they were not going to issue a refund. The rooms were nicely decorated. The pool area seems small for the size of the hotel. LOTS of concrete that could have been used to create more POOL. This hotel could use some lessons on CUSTOMER SERVICE and Satisfaction.
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