| rev:text
| - I bought a 29 dollar coupon for using Stars A1 Maid service to clean my 2bed 2bath condo. (of course, you have to pay tax on top of it and the tips)
I actually bought two coupons, and I was going use them separately, but the person who does the booking said the job that I need to get done, it's better to have two maids and full 3 hours.
That is fine by me, so I used two coupons at once, and then I also list out the job items that I want to get done around the house.
I have emailed and called to book the appointment probably a week earlier. And on the day of the cleaning, they suppose to show up at 9:30am, never showed up.
I had a guest in my place could look after my place while I am at work, but I cannot ask him to wait the entire day.
I called the company and asked what's going on. Apparently the person who did the booking didn't even put the schedule into his appointment book.
So he had to rush to find someone to show up at 2pm instead.
If you want to use this company's service, make sure you triple confirm with the booking otherwise, they won't show up on time.
The service does not include cleaning supplies, so I asked the company earlier to make sure I have all the supply that they needed and I put them all in my forye before I left for work during the day.
I came back, everything is cleaned but I am not sure if you actually need 2 maids to do the work, plus my place was not in a messy situation to begin with.
This is what I asked for:
1. Vacuuming the entire apartment throughly
2. Cleaning the 2 bath rooms I have including: wiping the counter tops, wiping all the faucets, clean the toilets and clean the mirror.
3. Please remove soap scum build up from both bathroom
4. One of the bathroom I have has a shower instead of a bathtub, so I need the door to be wiped clean.
3. Kitchen floor need to be wiped and cleaned with cleaning supplies.
4. Kitchen countertop need to be wiped and cleaned
5. Kitchen appliance has grease build up (stove and over the stove microwave), needs to be cleaned
6. Oven has burnt items at the bottom, needs to be cleaned, and also please clean inside the oven as well
7. Need to clean, wipe and polish the microwave, stove, dishwasher and fridge.
8. Please clean behind the stove and fridge, need to be vaccumed and use cleaner to wipe clean. (both appliance can be easily pulled out)
9. Please wipe all the shelf and furniture and I just want to make sure they look dust free.
10. If there are some time left, please wipe the living room floor.
the oven, I already put the degreaser, so all the maid had to do was to wipe it off. The stove was not pull out and cleaned behind even though it has wheels. The floor was clean but only on the tile area, the hardwood was not wiped.
Other than that, everything is spotless, but I am not sure if I want to use this company again. I would try to use others to compare first.
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