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  • You know when you go to a restaurant, and when you walk in there is this vibe and you think to Oh Yeah, this place is special. And every person you meet from the greeter, to the server has this energy and way of interacting with you that just makes the evening special. Everyone looks and acts like they really like working there and want you to have a great experience. And then the food. You know how it is when you get your food and when they place it in front of you your eyes widen and you get this big smile. And then you take your first bite, and you close your eyes and you take a moment to enjoy the party going on in your mouth and you can't wait to have the person your with try it. Well none of that happened last night at The Upton. When we walked in the feeling was sad, depressed. The greeter who initially looked at us for what felt like a long time before coming over. I had told them when I made the reservation that we were coming to celebrate our 39th anniversary. The greeter says happy anniversary in a flat affect and tone. I have to tell you we went there because their web page stated they had fixed up their patio, and it was specifically designed to provide a welcoming and heat resistant patio due to improvements they had made. They were also having a special menu trying out new items, and there were items on their regular menu I was interested in. Well the patio looked nothing like the picture on the webpage. It was a narrow space along the side of the building. And the special feature to provide a heat resistant patio was an old portable evaporative unit that made metal clanking noises. The walls were full of spider webs and looked like it hadn't been cleaned or painted in a while. The person who waited on us was ok. She didn't do anything wrong, but there was no energy, friendliness, interest. And of course the food. It wasn't bad, it was OK. We had duck confit wings. That was good, but what isn't when it's fried. Everything else was Ok. But nothing that made me say to my wife, "you have to try this"!!! With the amount of really good places to go, and new places coming I wouldn't recommend the Upton, and my wife and I won't be returning.
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