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| - Needed my quarterly cut and partial weave. Just didn't feel like spending the almost $200 for the resort spa salon appt, even if it DOES include all-day access to the lovely spa & pool... In the past (3+ yrs ago), I used to get my hair done at a hair school @ the C-Institute on Rural & Southern. Read it's recent reviews here & saw that place isn't rating too well, AND they dumped Aveda, changed to L'Oreal, WTH?
THANKS TO YELPERS, I CALLED TONI & GUY!! Didn't even know about it till you guys reviewed it for me... I called on Thur, got in for Saturday morning 2 days later, I was shocked they had space for such a long appt on a Sat a.m. The told me if you REALLY want availability, go during the week (open Tue-Sat) - they are hungry for people to work on!
I got lost finding the place, they say "Pavillions by Mountainside Fitness." Turns out Mountainside isn't obvious - Pavillions is BIG and covers 2 sides of Indian Bend. Go to SOUTH side, west-most area of shopping center (closest to Pima Rd.) Turn south off Indian Bend at Hooters :-)
Like everyone says, it's clean, bright, modern, and I love the big floor to ceiling windows that are in view of most stations. Walking in, it looks like a real salon. I apologized for being lost/late to the check-in guy at front desk who was friendly and nice. I noticed only the Manager lady at front desk didn't smile/greet.
Kelly was my stylist, Travis was the instructor overseeing her. Stylist Kelly was upbeat, friendly, asked a lot of questions about what I wanted, and really listened. When Travis came over to review, they had an exchange about coloring choice & method that made me feel confident about both of their abilities. As she got going, Travis came by and politely corrected her on how she was sectioning my hair, and she responded to him appreciatively. A nice exchange over my head, again adding to my confidence.
My hair turned out GREAT. She did highlights 2 to 1 with low lights, thin strands so it looks natural, and gave me a great cut resulting in exactly what I asked her for. I actually can't tell the difference in outcome from the resort salon!
I learned that if the students don't maintain at least a 90% in their courses, they're out. T&G has impeccable standards, and it shows. I also noticed the students weren't standing around gossiping or complaining out on the floor as if the customer is a mannequin head - a VERY nice change from the other school. It seems maybe T&G actually trains students to behave in a professional manner when out in "public," not sure?
I brought snacks and something to drink knowing I would be there a long time. I was there total of 4 hours, frankly only about 1 hour longer than when I go to my salon in a Paradise Valley resort. I was out the door for $57 + an easily-afforded, much-deserved generous tip for Kelly.
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