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  • This used to be one of my Phoenix staples when I lived here 7 years ago or visited in recent years. After going today, I don't know if this is going to be a must visit for me anymore. At lunch you have the option for express lunch and order from the counter and serve yourself drinks or you can sit down and get the same deals & all the menu options. I hate taking a server's table, so we elected for full service. It was busy, but not crazy busy today for lunch. Our server had a trainee, but it seemed to take forever for everything. At the end, he apologized for giving crappy service. He was very polite, but just missed all the serving point. I had to get a refill on our iced teas on my own from the self service area since we waited so long with empty cups. I also had to bring my cold pizza back up to the counter. They offered to re-cook it, but I hate wasting food. They re-heated it, but they went a little aggressive and almost burned it. The lunch speacials are great since they give you a slice and multiple other options: another slice & drink, wings, salads, or garlic knots; at a reasonable price. Will I be back? I'll give them another shot since I have really liked this place for years, but I was really disappointed in today's experience.
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