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| - I had been to Langolino for brunch before, and it was quite good, but the service wasn't great. We were seated on the patio, and had to get up to go inside to retrieve the bill after waiting for 30 minutes.
When I heard my best friend was planning her birthday party dinner and drinks at Langolino, I was skeptical at best. As this was my first time dining inside the restaurant, I took notice of the decor. There was an eclectic mix of prints on the walls that looked like they were more suited to a hotel room or a garage-sale bin. There was one beautiful red pillar candle on our table, but it's charm was reduced by the tealights in random holders scattered on the rest of the tables. There seemed to be little unity in anything. The kitchen pass-through is open to the rest of the dining area, and the bright fluorescent lighting from the kitchen bleeds out into the ambient lighting in the dining room. I found it distracting. The best feature of the decor are the wooden panel windows that line the front of the room.
I had looked online at the wine list before arriving at the restaurant, but when I ordered the wine I had seen, I was told they didn't have it anymore. I might be picky, but I think it's important to keep your online menu updated. The food was hardly impressive. The menu was so standard, so boring, I couldn't understand why they felt justified charging those sorts of prices for the same selection I get at Boston Pizza. Many of the guests ordered the Tri-colour Tortellini. When it arrived, the portions seemed insanely small for an entree. I wondered if maybe they ran out of tortellini, and had to split whatever they had left between the people who ordered it. When I saw the other varieties of pasta arrive at the table, the portions were almost double, so I figured something had definitely gone wrong. I had a warm-mushroom salad that was very bland, and used regular button mushrooms. I think it would have made more sense with sliced portobello or shitake. I spoke with another guest having the fettucini alfredo, and he remarked that he made better pasta himself at home. My best-friend's future sister-in-law was slowly picking at the salmon she ordered, saying it was over-done and rather dry. She also said it had very little seasoning to it.
When I ordered dessert, the waitress came back and told me they were out of 3 things on the dessert menu. I asked her about their creme brulee, and whether she thought it was good. She replied that it was "store bought", and preceded to tell me that many of their desserts were. When you're charging upwards of $6 for your desserts, it just seems wrong.
There were a few service issues. In the beginning, we actually saw two servers fighting over our table, even though we could have used two servers working together to ensure things went smoothly. It seemed to be over tips. We had quite a large party, so some delays are expected, but we had reserved 2 additional tables besides the big long one we initially had, as we had some guests arriving late. However, a party of 4 came in before our remaining guests did, and we observed a waiter remove one of our guest's coat from the back of a chair at one of the tables, hang it up, and then seat the party at the table we had reserved. Our late guests arrived shortly after, and had no place to be seated, putting the host in an embarrassing spot. By the end of the night, our bill totaled close to $700, which is fine, but when you've spent that kind of money you don't really expect that the staff will try and rush you and your large party out of the place 45 minutes before last call. Granted, the birthday girl was young, 22 that night, but many of us were 30+ and didn't appreciate being treated like a bunch of teenagers.
Bottom line, the food was not very good, the presentation even less so, and the service will make sure I will not be going back.
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