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| - * Price: not cheap but not the most expensive one on the strip. Compatible with Aria, Wynn, Encore. 3+ star.
* Accommodation: nice pool area with plenty of seating lounges, heated pool, spacious rooms, shoppings, many restaurants, late dinning options, Starbuck coffee, Ups store. Free parking and free wifi for 2 devices. 4+ star.
* Location: convenient, center of the strip, walking distance to other resorts like Bellagio, Palazzo, etc. 4 + 5.
* Motif: grande; several towers with different decors, European renaisance statues and ceiling painting; room is spacious, beautiful bathroom, jacuzzi tub. 4+ star.
* Service: this is what they can improve and which drop star rating. 3 star. (Mr. Delano saved the day...)
We chose to stay here during July 4th weekend over Aria, Mandalay, Bellagio etc. Mainly because they have an awesome firework show and we also enjoyed our last stay a few years ago.
We booked a package including hotel+airfare+car via priceline. Arrived early and checked in around 10 AM. We did not expect to have room right away... but tried our luck anyway. The line at general check-in area is long but moving well. The front desk person, Mr. M checked us in who reminded me of "soup nazzi" on Seinfeld episode... said "no" to everything! No, you can check in early; no, there is no room available to upgrade (even with extra fee); No, you won't get your room until 4 or 6 pm... to check in early ie. 3 PM, it will cost $30. No, you can't use the facility... we then asked the friendly lady directing traffic at front desk if we can use the pools while waiting for our room. She gave us the room card to show at the pool desk!
We came back at 3 PM and had different front desk staff. Mr. Delano saved the day. We were able to upgrade to petite suite in Palace tower with pool view (with extra fee)!
The petite suite is 600 square feet, with Jack and Jill shower, individual toilet and vanities, jacuzzi tub, plenty of storage, sofar and desk. The room is cleaned and beautiful. There is coffee maker in the room but no supply for coffee.
There are many restaurants, food court with late dinning (pizza and taco places), cafe Americano opens 24 hours, buffet. The only issue is that you do not get any preference for staying at Cesar Palace when trying to book for these restaurants. We actually booked via open table.
Overall, we enjoyed our stay here... but hesitate to enroll in their loyalty program nor give them 5 star rating mostly due to their mediocre customer service.
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