Lodi Door installed a garage door on our new home 5 years ago. Two days ago the spring broke so I called them to get it repaired. They were booked the day I called so she put me on their schedule for the next day. She took my number and said the installer would call the next morning to give us the time. We waited until early afternoon and after hearing nothing called them back. They said we were not on their schedule but she would call the installer and call us back in 15 minutes. We heard nothing so we called them again. She had left the office. We called another company... "Same Day Garage Door" These guys were awesome! Came right out and did a great job! They put a way better spring than the original and the door has never been so quiet! Save yourself some stress and call someone else. They still have never called us back!