The salon is nice and everyone is really friendly. The 2 stars is for my cut. I believe a stylist by the name Lisa cut my hair and everything looked great at the salon because she curled it and sprayed so much hairspray that not a hair was out of place. When I washed it and styled it at home with the products they sold to me, my hair was so frizzy and still looked like it was damaged because she used a razor to "blend" my layers. I've had stylists use razors before and it never went this bad. I don't do much to my hair, never been colored of highlighted and my hair isn't damaged. I went to a different salon and got my hair fixed and the stylist showed me how uneven the cut was. One side of my head was about an inch longer in the back. I will never go back to her or let anyone razor cut my hair. Now I'm spending more money on conditioning and antifrizz products. Wish I went to my normal stylist to begin with. I never will go back.