I remember the days when you had to practically take a day off of work to go to the DMV. I've visited two DMV's in the past month and have been more than pleased with the service provided, and the time I spent taking care of the issue. At this location, I arrived at about 8:15 on a Monday, waiting maybe 10 minutes to get called, and was out the door by 8:45. This included taking care of paperwork and getting a new license. Not only were the employees efficient, they were actually very friendly and helpful. It is apparent that the DMV has worked very hard in the past few years to improve their tarnished image... I guess the government has managed to get something right!