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  • First off- food was FANTASTIC! However, the service was poor at best. My husband and I sat at the bar which we usually do when we go out because we generally find bartenders more attentive. This was definitely not the case tonight. It took almost 10 minutes for the bartender to notice us and that was only after trying to wave down his attention. He was less than friendly when he did approach us. He took our drink order and dropped it off with no enthusiasm. He started to walk away when I spoke up asking for some guacamole to start. Another server dropped off the appetizer. The bartender was talking and joking around with another server and didn't come back over to us for almost 20 minutes. And again, only did because I literally stood up off the bar stool and called him over. He finally took our food order. During our wait for food my husband and I had both emptied our water glasses and our margaritas were a quarter full at best. Our food was finally delivered by the chef who was amazing! She was engaging, energetic, polite and actually cared we were there. NEVER once did the bartender come back. We had our appetizer plates and platter, dinner plates and tortilla warmers all sitting in front of us empty. For a good 20 minutes. He finally came over and asked if we wanted another margarita. WE WERE BONE DRY FOR THE ENTIRE MEAL AND NOW YOU ASK!? He didn't even clear our plates when we declined. He dropped the check faster than anything he'd done all night. We were incredibly disappointed. We've never had this bad of service anywhere we've gone. And we've been here several times and it's never been great service but it's never been HORRIBLE. Needless to say, the food was amazing, but the horrible service drove us away for good now.
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