I have been here twice before, mostly because of my love of cuban food. It has been better before but never great. I liked the maduros, but that was about it.
I ordered an amazon.local gift deal (like groupon) where you get $20 of food for $10. Showed it to the the waitress before eating and then we ordered. We ordered more than usual, because of the $20 voucher.
When it was time to pay, I told her to make sure she took the $20 off. She didn't take it off, ran my credit card for the full amount and said that because the manager wasn't there I couldn't use it!!!! WHAT????? She told me to come eat there another time and use it and maybe the manager would be there.
I politely said, "Couldn't you call the manager or amazon.com?" She said, "Not really..." She also said she couldn't refund any of the money because she already ran my credit card. What a scam.
I was angry, and will never be back again. So much for a repeat customer. I will advise anyone never to go. Worst service ever. And the food wasn't even good.