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  • Frys used to be my go to place for everything electronics and more, but in the last few months they have really gone downhill. I used to shop here mainly for computer parts and TVs, as they usually have great deals and they also send you promo codes to your email to help you save even more money. Well, in the last few months, I've noticed that they don't really restock anything like they used to. I've tried going on their website and their website would say that the item I want is in stock, but it's actually not. Very frustrating when I drive all the way down to Frys from Centennial Hills. This last visit really pissed me off and now I probably will never give Frys my business again. I got the usual promo code email that I receive on Sundays from them and saw they had a Windows tablet for $59. I checked online and saw that it was in stock, so I made the long drive down there, only for them to tell me it wasn't in stock and hasn't been for a while. Okay, so I left empty handed. Now tonight, I happened to be in the area so I decided to stop by Frys again. This time they had the tablet in stock, but it was an open box. I've purchased open box items from here before, and never had any problems. I thought it was a great way to save even more money. So I purchased the tablet, unboxed it in my car, and come to find out the damn thing was well used and just thrown in the box. The keyboard fell off the case that it came with, and there was a password. I took the tablet back inside about 20 minutes after I paid for it, waited forever in the returns line for the manager to tell me that the keyboard can be glued back on and tried to tell me that I put the password on there. I looked at him and said "Why the hell would I come all the way here to buy a tablet, put a password on it, and try return it?" Ended up getting my money back in the end but this just goes to show they will take anything in any condition back and put it right back on the floor without even inspecting it. Like I said, I've been a loyal customer to Frys for a long time but not anymore. Take your business to Bestbuy. Better service and they actually inspect returned items before putting them on the floor. By the way, Bestbuy will price match Frys and even their promo codes!
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