I went through the drive thru to get a bite to eat before going home. I just got off of work. Its 130am 2 o' clocktime. I went to this location after I finished my shift at work. From the time I placed my order to actually receving my food was over 10 minutes. I was one car away from the drive thru window. The attendee was talking to the person in front of me. There was no exchange of food for cash. It was a friend talking to a friend. This friend drove a Gold Buick. The attendee apologized for the long wait. Deejay had been chatting with her friend. I was so tired and long of a wait I forgot what I ordered. I had to drive back to pick up my receipt. I do not know if this was intentional or it was a mistake. It is suspect with the shoddy service the cashier would not give a receipt. I have been in Nevada for 4 months now and this is my 1st time at a Carl's. I have and do enjoy Carls in California. This was a first. I am very disappointed in the service and doubt I'll try it again.