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  • When I first went to this store, the people and service were great. That was in 2008. Since then the service and people have gone WAY downhill. I have literally spent probably 2K on jeans there for myself and my daughter since 2008. Now fast forward to 2009/2010 and the employees have become a bit snobby with some attitude. If you do not like their suggestions on Jeans, suddenly you get hit with attitude. This never used to be the case back in the day. Just the other week I was in the store and was looking for some size 30 waist jeans, and the sales lady literally pushed the size 31's on me, said they could take in the waist and everything would be just find. She said they do it all the time and I wouldn't be able to tell the difference. So being the dumb guy that doesn't know much about taking in clothes, I believed her. I should not have listened to her at all. I got the jeans and they didn't fit in the waist, and they did something to the pockets of the jeans that made them look like my Grandma's jeans. I was horrified. I went back to the store to complain after trying them on at home, and I got attitude from one of the male sales people about how "That is how it is always done"....I wasn't real happy to hear that. I then spoke with someone of more authority, and the best she could do was give me a card of the people that screwed up the jeans in the first place. She said I could call, make an appointment with them, and maybe she could fix them to my liking. So I will just take the jeans to another person and see if they can be fixed or not. But I will never ever ever return to Scottsdale Jean Company to buy Jeans again. My daughter and I both have decided that if you are going to have attitude with a customer that is spending big bucks, we will take our bucks elsewhere!! They are not the only game in town, that's for sure.
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