This was hands down one of the easiest and best projects for my house yet. Charlie, the designer, was very willing to listen to what I was generally looking for and came up with a stunning design despite me not having a solid idea in mind for what I wanted. His design addressed functional concerns such as water pooling problems and the need for an extended patio for a spa while also adding color and elegance. He was flexible with coming over to my house at times that were convenient to me and building in last minute design requests like lighting, patiently answering my numerous questions, and was even willing to be reachable by phone on the day some electrical wiring was being installed in the backyard by another contractor, in case there were concerns. I'm normally extremely nervous when it come to other people conducting house projects for me (I've had some bad experiences) but Charlie had thoroughly documented the design details we agreed upon and ensured that his team was fully aware of them. They completed all of the work in 3.5 days, efficiently and with little mess. He was also flexible with making sure certain aspects wouldn't be completed until after the spa I was having installed was delivered, which would have damaged the plants that would be planted. Extremely grateful for all of the work he and his team did and would whole heartedly recommend them to someone else in an instant!