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  • Bad experience?Bad custom service?We scheduled an appointment at 1.15pm yesterday,but today we arrived a little bit late because of the busy traffic. And on my half way to the store, the front desk told me that you cancelled my appointment at 1.30pm. Nobody even told me that if I arrive late what will happen. Even when I made the appointment, nobody told me the policy. If your front desk told us early, we will call you guys early to tell our situation to be late to make sure someone can serve us when we arrived there. But the most unhappiness thing for me is that I just wanted to talked to manager, but the front desk called security to ask us to leave. Who gave a front desk so much authority. We just want to talk to manager. After all,bad custom service,bad experience!
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