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| - I wouldn't review a grocery store, but my last visit deserved a review. I usually stick to my got to Trader Joes, but sometimes HT has a great sale and I just need things from a more 'traditional' store. This location being close to my office, it's really great to grab some things on my lunch break or after work.
The other day, I went in to get a few things I needed for a recipe. I got what I needed and a few items that were marked BOGO that I normally wouldn't buy, but since they were on sale, I figured why not?
Once I checked out I noticed that both of the BOGO items I bought rang up for full price, I normally wouldn't have said anything, but since they were spur of the moment buys, I figured I would ask customer service. Who knows, maybe I read the sign wrong. The women at customer service, Lisa if I remember correctly, greeted me right away and asked me to show her where the products were on the shelf ( since I had the items I bought in my car already). Turns out the items were BOGO but they rang up incorrectly. Lisa was very apologetic , which was kind, but it wasn't her fault at all and she gave me both items for free. I guess this is Harris Teeter policy. Who knew!? The great customer service, clean store, convenient location will keep me coming back when I need a few things after work. Thanks HT.
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