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  • Hyde Park, What happened?! My wife and daughter took me here today for my birthday and it was a absolutely horrible experience! The service was so so slow. We ordered our meals 10 minutes after we sat down and it took 40 minutes for me to get my shrimp cocktail appetizer. We had to ask for bread because we were so hungry from waiting. It took another 30 minutes for me to get my lobster bisque that had no lobster in it what so ever, my wife to get her salad and my daughter to get her burger and fries. My wife and I both ordered The Filet Mignon and Crab Cakes. The supposed Filet Mignon tasted like liver and my crab cakes were burnt and full of filler with little if any crab meat at all. We complained to the floor manager and she got the "Guest Service Manager" Matthew S. He was very apologetic and took our meals, drinks and desserts off our bill. He only charged us for my shrimp cocktail and my daughter's cheeseburger. Before today we went to Hyde Park four to five times a year. It's a shame because that dinner totally ruined my birthday. I'm not sure if I'll ever go back!
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