We made a reservation for 8:30 pm for 8 people.
After being seated by the hostess we were left to read the menu for 30 min since the server had not come to take our drink order.
After 30 min of sitting in a very noisy spot( the downstairs section during this time is PACKED and makes it very hard to hear your friend on the other end of the table) the manager , Victoria, approached us and was shocked that we hadn't been served. As a result, the rest of our night unfolded in a somewhat VIP style.
Victoria was fantastic!
She promptly took our order, made sure everything was served very quickly, gave us free shots, took the wine of the menu as well as the desserts!
The food overall was delicious! Good portions for pizza (massive) and pasta.