I had a fantastic customer service experience here yesterday. School starts on Monday & my little one is entering kindergarten! It was kind of a coincidence we ended up here because there's one in the Arroyo Crossing shopping center that's closer to my house, but my iPhone's Maps didn't tell me... I entered and this nice employee Anthony asked me if I needed help with anything. We were in the market for 12 big Ticonderoga pencils and the list said they were available at Office Depot. He showed me where they were but they only came in a pack of 4 with sharpener, so I asked to do a price check. Apparently, they totally price check and took the whole list & did the price check to Wal-Mart for me.
Then he grabbed a cart and got everything on the list for me with several options for everything in different colors so my son could choose his favorites (if you've met a 5 year old, you'd know that favorite colors are kind of a big deal). He rung me up and the initial total was $31, after price-matched discounts, our total was $19! Try going to Wal-Mart and getting the same kind of service. Ha! I already told two of my girlfriends to come to this Office Depot and they received the same great service. I think they earned a customer for life!