We bought Groupons with friends for this (ours were actually a Christmas gift from our kids). We made our reservations and received confirmation that it was at the Marriott Mesa which was great since we are in Mesa. The night of the show came and we went to the hotel in anticipation of a fun night only to find out they had moved out of the Mesa Marriott about 2 months before. We never were notified of the change and they had our e-mails and phone numbers. We have been trying to contact someone about this and have had no luck in anyone returning our calls or e-mails. I understand their no refund policy but this was not our error. I feel since they pulled out of the location we were given they owe us either a refund or seats to a different date but after reading some of these reviews I don't think I would like to see this show. Very poor customer service and I would NEVER recommend this to anyone. We will continue to phone and e-mail until they finally get tired of us and communicate with us. Save your money and avoid frustration. 2-27-16 I must right a revision to my original review. After a few e-mails and phone calls we finally were contacted by Vicki, the Associate Producer, of the Phoenix location. She was very apologetic and understanding and issued gift certificates to our friends and us. She even made sure we were able to attend the 2-27 show since our friends will be leaving the area on the 29th. We will be attending tonight and are anticipating a fun evening. Thanks to Vicki for her attention to our problem and honoring our original reservation. I can't give it a better rating yet as we haven't actually attended yet.