If I could give zero starts I would. I came with my boyfriend at around 2:10 am and pulled through the drive through. The cashier immediately asked for a moment before taking our order which we were okay with. When she soon asked if we were ready, we asked for another minute or two to look over the menu, as I have bad vision. The cashier complied, and about a minute later she says rather impatiently, "what can I get started for you?" We were pretty annoyed by the unnecessary sense of urgency with no one in line behind us, and before we can get an answer out she says VERY rudely, "WHAT? Are you not READY yet?" I don't know what kind of place lets their employees talk to guests this way, but sadly that was only the second strike. We proceeded to ask for the Wild Berry Blast to which we were interrupted and told that the ice cream machines were down, which seems absurd in all of the times I've visited this location. Definitely work on the service because I won't be back any time soon.