I called and described my situation (I have two large Eucalyptus trees in dire need of trimming and oleanders), they said they would have the schedulers call to set up an appointment for sometime on Monday. I Never received the 2nd call to set up the appointment. They just showed up.....I thought ok, maybe some miscommunication.
They looked over the tree and my wife (i was not home due to miscommunication) asked they call me since I had more in depth knowledge about what is needed. They never called. After several days I called them.
Their response "Oh we decided not to give you a quote....sorry". Maybe once they arrive they do a great job but honestly it took a lot of time and effort to get that response.