This is the closest Einstein's to me and I'll usually stop in to pick up a quick breakfast for myself and my daughter on the way to school on weekdays. And they are always quick and friendly.
Recently I called and placed an order for two of the big coffee tumblers and a couple dozen bagels for a Saturday morning pick up and it was ready and correct at the time I requested. My only complaint was that, for two coffee tumblers they gave me about 20 little creamer cups and I had to stop and buy some more creamer. My husband picked it up and I told him he should have asked for more.
The staff is nice and friendly and it can get busy and hectic during busy times but that's normal. The store is very clean and the staff is always fast if I let them know the coffee creamer is out of if they're out of a specific coffee.