I bought the Living Social deal and thought this would be something fun for my mom and I to do when she came into town. We walked in and confirmed our appointments and made our way to the tea bar. It is very modern and sleek inside and we were excited for our girls day to commence. After filling out our forms, drinking our champagne, we were still waiting. Finally 15 mins after the first appointment was scheduled, someone came to get us. The only problem was on the phone I specifically requested a female masseuse for my mom and I would have my appointment with the male. They had flip flopped our appointments and our forms, so once we had straighten that out, we were ready to enjoy our massages The hot towel treatment during the massage is the perfect way to transition to different parts of the body and at one point a cover was placed over my eyes to help block out any light, which was really helpful to me. I wish my masseuse wasn't as chatty as he was, but he was looking at my mom's form, and I am not sure if she checked she liked being talked to or not, so I won't hold it against them. It was my mom's first time getting a massage and she thoroughly enjoyed it. This place lives up to their reputation, and I will be back for another day of tranquility.