| rev:text
| - It is with a heavy heart, a disappointed palate, and an empty stomach that I write this review. At around 8:40pm on a Wednesday like any other, an amazing 20 ounce bone-in ribeye was murdered by the cooks at Delmonico Steakhouse in Las Vegas, Nevada. A senseless, tragic loss really.
The LD: Husband and I went for dinner. Were seated immediately; had reservations. Place was crowded; however, several tables were empty. Servers (yes, plural; they employ a multi-function staff system) were friendly and knowledgeable.
V&S for myself, beer for hub. Both ordered the highly recommended in-house aged big ass ribeye; cooked med-rare please? Add a side of asparagus.
Drinks were delivered, as was a meh amuse bouche (didn't do much to invoke my appetite). While waiting on main course, we sat with empty drink glasses for approximately 15 minutes. "Yes, please, another round" after flagging someone down.
The highly anticipated steaks arrived. Had SO looked forward to dining (have been to Delmonico in N'Oleans and LOVED it) - salivating for the meat like Pavlov's dog.
Husband cut into his steak first and I awed at the perfection. Beautifully cooked (I know my steak temps well and am quite skilled on the grill if I may say so; #humblebrag, but I do live in Texas after all). I could immediately tell when my plate was sat down in front of me my steak was overcooked. I even whispered it to my spouse. Sure enough, borderline well-done on the edges. I optimistically had hoped it would be less done toward the thicker center and toward the bone. Nope.
When a waiter came to follow-up and ask how the steak was, I informed him mine...well, was not good. He did offer to refire; however, given the speed that my husband eats, and the amount of time it took the food to be delivered in the first place, I [foolishly] declined and stated that it was "fine."
Management comped one of the two Tito's I ordered as an apology; however, this did little to suppress my internal sadness and the most amount of disappointment I'd had since losing my ars at the blackjack tables the night before.
In all fairness, the staff at D's did try their best to accommodate. I probably should have allowed them a second chance to present a well-prepared piece of beef. It wasn't until I got home and found the $164 (w/out tip) receipt from the night in my wallet that I began to feel what can only be described as selfish-remorse (aka, sometimes referred to as "buyer's remorse").
So after a few days of ruminating (as females are sometimes known to do), I called the restaurant and told them I regretted my decisions and to thank them for at least attempting to "satisfy the customer." Without any provocation, the manager offered to send me a gift card for $50 to cover a steak during my next visit. I, of course, did not expect the offer, but happily provided my mailing address.
I have found that an unfortunate outcome of many "celebrity" chef restaurants opening in LV is that the quality of both service and food suffer. It's the nature of Sin City and the abundance of tourism - people from all over the world with very different palates - some more or less discerning than others. :'(
So, now I have a GC that I can redeem at any of Emeril's establishments. I doubt I'll be using it at Delmonico in Vegas baby, because frankly I've left the building and think I'll stick to D's in the Big Easy. Sin City killed the beefy magic for me. Cheers!
[151 in 2015]
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