I am a returning patient of many years. And it is appalling and most definitely disappointing to see my childhood dentist hit rock bottom! The business of dentistry in all of Las Vegas is quite competitive, I must say. I, myself, am a Dental Assistant. There should be no excuse as to why this dental office is absurdly unprofessional! This is the answer to their downfall. I can not stress that enough. I rarely review the businesses that I visit therefore it took a lot for me to sit here and write about how horrible their customer service and staff at Wigwam Dental have become. Especially the receptionists!!! They're unorganized and should be replaced. This is the second time I have had my twice a year cleaning canceled in a 1 month time frame due to their hygienist having an "emergency". Front desk claims that they called and "left a message" when in reality I personally did not receive a missed call nor voice message at all! And if I did, who cancels appointments the day of without receiving confirmation from the patient? I live across town, I would leave work early to travel the distance in order to maintain my oral health but from this day on I will NEVER schedule another appointment at this practice, EVER!!! Their staff is not qualified to meet patients needs and expectations. If I could rate this practice w/o any stars I would with no hesitations.