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  • If I could give them a zero I would. customers beware Legend Cleaners looses your clothes! Forget about customer service these people don't even know dry cleaning. Brought my brothers ROTC uniform pants to get dry cleaned before his competition. Come to the store to pick them up and the owner Jay starts looking but can't them. Meanwhile another guy comes in looking for his authentic NFL jersey come to find its in a pile of dirty clothes wrapped in a bag on the ground that the poor guy happened to spot while Jay is running around like a chicken without a head. Then Jay has the nerve to tell the guy that he needs a lesson in jerseys and that he's not suppose to dry clean them even though that's what Jay's employees told the guy he had to do. After that guy leaves I tell Jay that it's my brothers competition pants, he needs them for tomorrow, and that my mom is on her way. His reply: my mother coming isn't going to make a difference or make the pants appear, that I'm going to have to give him a couple of days because he's already ripped the store apart, and that next time I shouldn't rush order a dry clean because that's how clothes get lost. I rush ordered dry cleaning for my uniform for 4 yrs when I was in ROTC a day before to ensure that it wouldn't sit and wrinkle by the time the competition came around. Luckily my brother might be able to get pants from his ROTC instructor for tomorrow but it doesn't even matter that we won't be back because Jay couldn't care less just interested in getting us out of his store.
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